Hi Pete, can you please try again? This should be fixed now.

Hi Derek.  Sadly, I've just had the same error message.

Hi Derek.  Any further word on this?  Still getting the same error.

I'm getting this error as well:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  pipe to |/home/dwddev/sequematic.com/trigger-email.php
    generated by trigger@sequematic.com
    local delivery failed

Hi all, apologies for the delay. I have been working with the webhost to resolve this but no luck as it is working for some people.

I have set up an alternative email - trigger2@sequematic.com

Can you please give this a try and let me know if it works for you? No need to update your sequence, just send the trigger emails to that address instead.

I just tested it with the new address but I get the same error.

Thanks for your work on this Derek.  I'm afraid no joy from me either:-

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  pipe to |/home/dwddev/sequematic.com/trigger-email.php
    generated by trigger2@sequematic.com
    local delivery failed

All the best,

Pete.

Hi again Derek...

You mentioned that it's working for some and not others.  I wonder if this has something to do with the source of the trigger email?  The email I'm using is coming from Zapier.  It's a complicated setup!

All the best,

Pete.

I receive the same messages using email trigger.  While trying to troubleshoot, I noticed my devices were not showing up properly in the sequences.  I unlinked my Tuya account and reconnected.  This fixed the issues for the trigger.  I no longer receive bounce backs and the logs show the sequence completed, where as before the log would show the sequence as still running. 

Hope this helps.

Thanks for the suggestion Kim.  I'm pretty sure I've done this many times before, but I'm not proud, so I've tried it again.  I do see what you mean - my devices also were not named in the sequences and now, having re-linked, they are.  We'll see what happens when the sequence runs again later today!

All the best,

Pete.

Hi Pete,

Unfortunately, i'm still receiving the bounce back.  Looks like I was too eager for a solution.

Cheers,

Kim

Hi Pete,

Unfortunately, i'm still receiving the bounce back.  Looks like I was too eager for a solution.

Cheers,

Kim