sonoff switch All questions

when i try to use my sonoff single channel switch in a sequence i get the error message (Unfortunately there are no supported commands for this device.) Its just an on off switch why would it not be able to controll it?

Asked by Edwin on August 17, 2020, at 11:21am

Hi Edwin. Is this the DVR? If so, the device ID doesn't match any of the IDs I was provided by eWeLink support when setting up the integration. Given you've said it's an on/off switch, I've mapped this new device type to the single switch device type.

Can you please test and let me know if this is now working for you? I'm not sure if it will actually be able to trigger the switch, so your feedback will be helpful here.

happening to me with ewelink device, th10 switch.

any suggestion what can i do ? 

Hi Doron. Your device type isn't in the list of devices I was provided by eWeLink when we set up the integration. I'm assuming it's a single switch socket and have added this so it should now work. Let me know if you're able to control your device.

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